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Customer services is outstanding. Chris was very helpful from the start of the process until the end and always kept us posted on what was going on at all times.
Really clean and well maintained facilities. Colton Hill is the man to see. Very honest, helpful, and knowledgeable about the cars he has. I definitely would recommend any in the area to go on down.
Michael was a jewel to work with. I got the car I wanted at the price I wanted. I would buy from Pattersons again! Theses guys are great
I bought a used car and had a great experience. Chris Emery helped me and he was very helpful and friendly. I would definitely recommend Chris and Patterson's to buy a car from.
Chris Emery at Patterson's BMW is a very knowledgeable auto professional. He help me in every aspect of my purchase and it was a pleasure working with him.
Chris Emery is by far the most professional and honest expert I’ve worked with in this industry. Unmatched integrity that is tough to find.
Mark Havens helped me pick out the car of my dreams and I appreciate all his help and assistance so much. If you are looking for a vehicle and need to find an honest, helpful salesman Mark is your guy! I also had a wonderful experience with the head marketing director for BMW at Pattersons. His name is Dezzie and he took very good care of me and provided amazing service.
I recently purchased a new Z4 M40i through Chris at BMW of Wichita Falls. Despite my being stationed overseas, he and his team worked with me throughout the order and purchase process, answered all of my questions promptly, and were up-front with the discounts available on the vehicle. I wouldn't have been able to get a better price than with them, and the customer service has been impeccable. It's been a smooth purchase experience, and I was very well taken care of.
All of Patterson staff were friendly and helpful! My sales person Tyler Fritz was especially helpful. Tyler is very knowledgeable about product options on the BMW that I ordered. He was helpful in explaining the operation of the options on my new car. The warranties were explained by other staff and also the financing.
Sherman was very thorough and found the car I wanted. Easy to work with on numbers. Did awesome on delivery and explaining the features of the car. Finance department was excellent.
Me. Jones was very helpful and very knowledgeable, he made the purchase easy, we did not feel pressured. We are very satisfied with the service we receive.
This is actually my second vehicle to purchase from Dylan McDorman at Patterson's. Had such a good experience with the first purchase I searched him out! What an awesome young man! Very courteous, respectful, considerate, etc.... Dylan will go the extra mile to make sure his customer is happy. Also, BMW finance Brent Robbins.....amazing as well!! You won't be disappointed!
This was the easiest lease process ever. I called Chris Emery and told him what I was looking for and he made it happen. I couldn't be happier with the whole process. The financing department was super efficient as well. This is what I expect from my car family. I won't lease from anyone else.
Chris Emery was a major influence in our purchase of this vehicle. From alerting my husband to the availability of the Lexus RX 450, his cheerful assistance with test driving, and his excellent tutoring on the bells and whistles with infinite patience, Chris has been a tremendous help to me. Chris Lunsford had all the papers in order and ready to sign and was very personable. A great team!
Chris Emory did a great job getting us into the exact vehicle we wanted. We saw cars on the lot and in the "system" that were close to what we wanted, but not the perfect vehicle for us. With Chris' help we were able to order the exact vehicle we wanted and had it built to our specifications. Delivery time was about two months which was impressive considering the vehicle was built in Munich Germany, and shipped to Wichita Falls. Everything was exactly as ordered. The delivery process was smooth with a few pleasant surprises from Chris. There ...
Chris did an outstanding job from day one until transaction was completed. Chris in finance was a pleasure to work with, We have bought many vehicles at Patterson and will continue to do so.
I had such great experience at Patterson. Cameron Moore is by far the best salesman I have ever worked with! He is trustworthy, honest, and genuinely cares about his clients. I felt no pressure at all but knew that he wanted what was best for me. It was such an easy process. We are so thankful!
Recently purchased a new vehicle from Patterson Auto in Lawton, OK and had a great experience. The staff was friendly, sincere and very helpful. They really made the buying process simple, smooth, and enjoyable. Chris Emery was our salesman and he was wonderful. Never any pressure, only the desire to help. Follow-up after the sale was superb. Chris Lunsford handled the financing and made sure everything was prepared when we arrived. In every aspect of the buying process they took the time to show us all of our options and to explain everything in detail. I would definitely use them ...
Cameron Moore was great to work with. He asked what I was looking for and showed me the options they had. He didn't try to push me into purchasing the car I didn't want. I would recommend visiting Patterson Auto Group to purchase your next vehicle.
The working relationship I experienced with Chris Emery was enjoyable. After the lease was consummated, the instructional time with Tyler was especially beneficial. The only experience I had after driving the BMW that I wish I could change is the color of the instrument panel after dark. I wish I could change the color from orange to some other color, like green or white.
I knew the car I wanted and I was prepared to go to Dallas to buy it, but I didn't need to! Patterson BMW was WONDERFUL to work with. Chris Emery was my salesperson and he was excellent from start to finish. Very professional and helpful. I am so glad I was able to buy a car locally and support the local economy while getting the very best dealership experience I've had in a long time. I feel confident I got a fair deal and I know I will buy from Patterson again.
I worked with Kendrick Jones to purchase a CPO BMW they had on hand. Buying the vehicle was a very smooth and reasonable process, including some fun test drives. A professional staff gave me confidence that the dealer/brand would have my back down the road.
Best experience ever buying a car........ and I by cars about every two years. Ms Speer is totally professional 100%.... will buy my next car from her and your dealership no matter where I'm stationed!!!!
I had an excellent experience in dealing with Chris Emery. I bought a new 2017 BMW X5 with factory pickup. I'm going to do that pickup this coming weekend.
My experience with the staff at Patterson's BMW was amazing. The staff was very knowledgeable and professional. The best car buying experience I have had.
Second BMW purchase for us. Chris and all were great the first time so it seemed natural to return. First purchase was for wife, Z4 coupe. I purchased a 2013 528I. Did everything I asked of them. Made the purchase comfortable.
Kendrick was so helpful with the purchase of our new BMW X5. He was very patient and helped us to review all of our options before making a decision on which car and leasing versus buying. I would highly recommend him and Patterson's Auto Center.
Go see Tyler C. before you do anything else. His expertise is unparalleled, I was working with another dealership and Tyler earned my business even before he quoted me a better price. No pressure sales, he won't sell you anything you don't want or need, which in turn puts you at ease to make sound decisions. He was also willing to work around my schedule, it's those little extra efforts that truly make the difference, a truly painless experience. Purchase from Tyler and BMW of Wichita Falls with confidence!!!
Our salesman was very knowledgeable and easy to work with. The entire process was easy. Patterson's entire team was excellent. They made sure we got what we were wanting in a new vehicle and they took a lot of time with us to make sure we understood all of the features of our new car. We will shop there again the next time we are in the market for a new car.
We have bought a couple of BMW's from Patterson's and it has always been an enjoyable experience! The sales and service staff are very friendly and make the entire experience unforgettable. I highly recommend BMW of Wichita Falls!